Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the public website operated by Two Rivers Emergency Management, LLC (“TREM,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, you should discontinue use of the website.

These Terms apply to the public-facing TREM website. Separate agreements, terms, policies, or contractual provisions may apply to consulting engagements, client services, and authenticated platforms such as River Gauge by Two Rivers Emergency Management.

Purpose of This Website

The TREM website provides general information about Two Rivers Emergency Management, our professional services, capabilities, projects, experience, resources, and related topics.

Information available through this website is provided for general informational and business-development purposes.

Use of this website does not, by itself, establish a consultant-client, contractor-client, fiduciary, advisory, or other professional relationship between you or your organization and TREM.

A professional relationship with TREM is established only through an appropriate written agreement or other formal authorization.

No Professional or Emergency Advice

Content published on this website is not intended to constitute emergency management direction, legal advice, engineering advice, financial advice, regulatory advice, or other professional advice for a particular jurisdiction, organization, incident, project, or circumstance.

Emergency management requirements and appropriate courses of action can vary substantially depending on jurisdiction, applicable law, regulations, adopted plans, hazards, operational circumstances, available resources, and other factors.

You should not rely solely on general website content when making decisions involving life safety, emergency operations, regulatory compliance, public policy, funding eligibility, hazard mitigation, continuity, or other consequential matters.

During an actual emergency, follow instructions issued by the appropriate public safety, emergency management, governmental, or other responsible authorities.

No Guarantee of Funding, Approval, or Regulatory Outcome

TREM may provide consulting services related to grants, hazard mitigation, emergency planning, exercises, regulatory programs, public assistance, or other governmental processes.

Nothing published on this website constitutes a guarantee that:

• a grant application will be funded;
• a reimbursement request will be approved;
• a plan will be approved or adopted;
• a project will receive governmental or regulatory approval;
• a particular action will satisfy all applicable requirements;
• funding will remain available;
• a particular agency interpretation will remain unchanged; or
• a client will achieve a particular operational, financial, or administrative outcome.

Funding requirements, regulations, policies, guidance, agency interpretations, and program requirements may change over time.

Website Content

TREM seeks to provide useful and accurate information. However, website content may contain errors, omissions, outdated information, or information that has changed since publication.

TREM may update, revise, remove, or replace website content at any time without notice.

We do not warrant that all website information will always be complete, current, accurate, or applicable to a particular situation.

Where website content references statutes, regulations, standards, guidance, government programs, funding opportunities, or external requirements, visitors should consult the current authoritative source before relying on that information.

Permitted Use

You may use the public TREM website for lawful purposes, including:

• learning about TREM and our services;
• reviewing publicly available information and resources;
• contacting TREM regarding potential services or business matters;
• accessing publicly available documents or materials made available for download; and
• accessing authorized links to TREM client services.

Your use of the website must comply with applicable laws and these Terms.

Prohibited Use

You may not use the website in a manner that could harm TREM, other users, our systems, or third parties.

Prohibited activities include attempting to:

• gain unauthorized access to website systems, accounts, servers, databases, or restricted areas;
• bypass authentication, security controls, rate limits, or access restrictions;
• probe, scan, or test systems for vulnerabilities without prior written authorization;
• interfere with or disrupt website availability, performance, or security;
• introduce viruses, malicious code, automated attacks, or other harmful technology;
• impersonate another person or organization;
• submit knowingly false, fraudulent, misleading, or unlawful information;
• use the website to violate the intellectual property, privacy, or legal rights of others;
• scrape, harvest, or systematically collect website information in a manner that materially burdens our systems or violates applicable law;
• use automated systems to interfere with ordinary website operation; or
• use TREM content, branding, or website functionality to falsely imply sponsorship, affiliation, endorsement, or authorization.

Nothing in these Terms prohibits legitimate security research conducted with TREM's prior written authorization.

Intellectual Property

Unless otherwise identified, the website and its original content, design elements, graphics, branding, logos, text, layouts, and other materials are owned by or licensed to Two Rivers Emergency Management, LLC and are protected by applicable intellectual property laws.

Two Rivers Emergency Management, TREM, River Gauge, associated logos, and related branding may not be used in a manner that falsely suggests endorsement, affiliation, sponsorship, or authorization.

You may view, print, or download publicly available website materials for legitimate personal, governmental, educational, procurement, evaluation, or internal organizational purposes, provided that you do not:

• materially alter the content in a misleading manner;
• remove copyright, attribution, or ownership notices;
• represent TREM materials as your own original work;
• commercially redistribute or resell the materials without authorization; or
• use the materials in a manner that suggests TREM has endorsed a product, organization, position, or service when it has not.

Certain downloadable resources may include additional license terms or use restrictions. Those specific terms control where applicable.

Client Materials and Deliverables

Materials displayed publicly on this website should not be assumed to represent the complete work product delivered to a client.

Examples, summaries, project descriptions, screenshots, excerpts, or other representations may be shortened, generalized, redacted, reformatted, or presented for informational purposes.

Ownership and permitted use of materials developed for individual clients are governed by the applicable contract, statement of work, licensing provisions, or other project agreement.

Nothing in these Terms alters intellectual property rights established under a separate written agreement with a TREM client.

User Submissions

If you submit information through a contact form or other public website feature, you represent that you have the right to provide that information.

You should not submit through general website forms:

• classified information;
• controlled unclassified information;
• protected health information;
• criminal justice information;
• law-enforcement-sensitive information;
• passwords or authentication credentials;
• Social Security numbers;
• payment card information;
• confidential incident information;
• confidential client records; or
• other sensitive operational or personal information unless TREM has specifically provided an appropriate authorized method for transmitting it.

Submission of information through a general website form does not create a confidential professional relationship.

Information submitted through the website is handled in accordance with our Privacy Policy.

Third-Party Links

The TREM website may contain links to government agencies, professional organizations, software platforms, publications, social media services, partner organizations, or other third-party websites.

These links are provided for convenience or informational purposes.

TREM does not control third-party websites and is not responsible for their availability, accuracy, security, content, privacy practices, products, or services.

The presence of a link does not necessarily constitute an endorsement, sponsorship, or affiliation.

Your use of third-party websites is governed by the terms and policies of those third parties.

River Gauge and Authenticated Services

The TREM website may provide access to River Gauge by Two Rivers Emergency Management or other authenticated client services.

Access to these systems may require an authorized account and may be governed by separate:

• terms of service;
• acceptable-use requirements;
• privacy or security provisions;
• client contracts;
• statements of work;
• confidentiality requirements; or
• other agreements.

If separate terms applicable to an authenticated service conflict with these public Website Terms, the terms specifically applicable to that service or client relationship will control with respect to that service.

Unauthorized access to client accounts, project areas, documents, or other restricted information is prohibited.

Website Availability

We may modify, suspend, restrict, or discontinue all or part of the website at any time.

TREM does not guarantee uninterrupted availability of the website or any particular feature.

Temporary interruptions may occur because of maintenance, security measures, technical problems, infrastructure failures, updates, circumstances outside our control, or other operational needs.

Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

TREM makes no representation or warranty that the website will be uninterrupted, error-free, completely secure, free from harmful components, or suitable for every intended purpose.

TREM disclaims warranties regarding the completeness, accuracy, reliability, timeliness, or applicability of general website content to a particular circumstance.

Nothing in this section limits obligations expressly established through a separate written agreement between TREM and a client.

Limitation of Liability

To the extent permitted by applicable law, TREM will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to, reliance on, inability to access, or use of the public website.

This includes losses arising from reliance on general informational content, interruption of website availability, third-party links, or unauthorized activity outside TREM's reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

Nothing in these Terms modifies liability provisions contained in a separate written contract between TREM and a client.

Indemnification

To the extent permitted by applicable law, you agree not to hold TREM responsible for claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party's rights.

This provision does not apply where prohibited by law and does not modify the rights or obligations established under a separate written agreement with TREM.

Privacy

Your use of the website is also subject to the TREM Privacy Policy, which explains how information may be collected, used, retained, and shared.

Cookie and similar technology preferences may be managed through the Cookie Preferences control available on the website.

Changes to These Terms

TREM may update these Terms periodically to reflect changes in our website, technology, business practices, services, or applicable requirements.

The Last Updated date at the top of this page will indicate the most recent revision.

Continued use of the website after updated Terms become effective constitutes use of the website subject to the revised Terms.

Changes to these website Terms do not modify an existing client contract unless expressly agreed to in accordance with that contract.

Governing Law

These Terms and use of the public TREM website are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where another law is required to apply.

Any dispute concerning these Terms or use of the public website will be subject to the jurisdiction of courts having appropriate authority in Texas, unless otherwise required by applicable law or governed by a separate written agreement.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Entire Agreement Regarding Website Use

These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, constitute the terms governing use of the public TREM website.

They do not replace or modify contracts, statements of work, confidentiality agreements, procurement documents, or other written agreements between TREM and its clients or business partners.

Contact Us

Questions regarding these Terms of Use may be directed to:

Additional contact information is available through the TREM Contact page.